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Communications Manager

San Francisco, CA, USA

Job Title: Communications Manager

Location: San Francisco.  Temporarily, hybrid - the position can be performed remotely, with in-office/on-site work as needed by the business.

Department: Communications

Reports To: Director of Communications and Development

Job Status: Exempt, Full-Time

Compensation: $75,000.00 - $85,000.00 per year, D.O.E; medical, dental, vision & retirement plan

To Apply: Send cover letter and resume to hr@missionhousing.org


Note: Vaccination against COVID-19 is a requirement of the job. Accommodations due to disability or religious reasons will be evaluated in compliance with the law.

About the Role

Under general supervision, the Communications Manager coordinates how Mission Housing is represented to the public; develops and distributes materials that convey the company's policies or position on community issues; communicates with the media and other interested parties to announce new ventures or projects and discuss organizational changes that maintain a positive image of the company; assists in preparation for meeting with spokespeople of the media; and performs other duties as assigned.

Essential Functions:
Produce/Manage Content and Communications -
Lead the building and implementation of a communications strategy that tell the Mission Housing story, employing best practices of digital marketing, brand management and direct the development of written content to be consistently utilized across all platforms.
Initiate and manage all brand-building efforts for the organization, ensuring a consistent message, voice and image.
Website Design and Maintenance /Social Media -
Manage the Mission Housing website by generating content and conducting daily reviews to ensure website is functioning properly.
Manage and contribute to the main Mission Housing social network sites, such as Facebook, Twitter, LinkedIn and other sites.
Monitor the impact of Mission Housing social media programs; analyze, review, and report on effectiveness of campaigns; regularly report insights gained from social media monitoring to the Director of Communications and Development, when necessary or upon demand.
Manage process for composing and posting Mission Housing’s monthly e-newsletter on company website, social media and through targeted email campaigns.
Research and recommend brand awareness building events and projects in Mission Housing target markets to Mission Housing’s management team, Director of Communications and Development, and Board of Directors, as needed.
Technical Support for Marketing Presentations -
Create PowerPoint presentations for front-facing and internal audiences.
Facilitate staff presentations, including set up and take down of tech.
Brand and Event Marketing -
Support departments during fundraising and Mission Housing event planning.
Support Mission Housing’s social media planning on media issues; seek and pursue partnership opportunities in high-priority media issues and areas.
Research mechanisms to achieve objectives of Mission Housing campaigns and media goals.
Collect public opinion data from various sources on relevant environmental, political, social, and economic issues.
Monitor and assess content success, both for social media and Mission Housing’s website.
Manage organization's press tracking data and produce bi-annual press tracking reports.
Coordinate photography for/of events, activities, etc. for use in publications, media, etc.
Manage and coordinate vendor relationships.
Assist with creating and editing flyers, posters & other media for Resident Service Dept.’s events.
Manage, secure and direct the utilization of all Mission Housing digital/online tools and app integrations, including, but not limited to, Mailchimp, SurveyMonkey and Eventbrite accounts.
Lead graphic design/art direction and coordination production of print collateral and multi-media materials/presentations as needed.
Minimum Qualifications:
Bachelor's degree from an accredited university or college in Marketing Communications or a combination of education and experience.
Minimum of 3 years as a brand communications manager or strategist.
Professional, customer service-oriented attitude and demeanor.
Ability to work productively, autonomously and under limited supervision; to work well independently and as a collaborative team member.
Demonstrated proficiency in Microsoft Word, Excel, InDesign, Photoshop, PowerPoint, and Outlook; or other graphics software a plus.
Demonstrated proficiency knowledge of Website Content Management, such as Wordpress and e-mail campaign programs such as Mailchimp.
Demonstrated success managing and executing multiple priorities and projects for multiple team members based on business needs.
Demonstrated success managing complex projects from conception through completion, including tracking of resources, deadlines, budget, and all other related items.
Ability to work well under pressure and successfully meet deadlines.
Ability to be effective and flexible in stressful situations (i.e., unexpected problems, tight deadlines.)
Strong interpersonal and communication skills (written and verbal.)
Excellent organizational skills, strong attention to detail, high regard for accuracy and top quality work.
Effective and creative problem-solver and decision-maker with strong initiative and excellent follow-through.
Familiarity with standard office equipment and machines (fax machine, copy machine, postage machine, etc.)
Must be able and willing to travel to all company locations to carry out corporate/administrative duties and responsibilities.
Experience working with diverse groups, i.e., staff, residents, outside contacts.
Commitment to company goals and philosophy.
Physical demands:
While performing the duties of this job, the employee is regularly required to sit; use hands; reach, talk and hear. The employee is occasionally required to stand, walk and drive.
The employee must occasionally lift and/or move up to 20 pounds.
Work environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate. However, construction sites may be noisy and appropriate measures should be taken to protect hearing and health on job sites.
**Disclaimer:  The employer reserves the right to change or assign other duties including rotating sites if necessary.
Mission Housing Development Corporation is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, sex, sexual orientation, age, national origin, or disabilities.  Please let us know if you need any special accommodations. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please let us know if you need any special accommodations.
Mission Housing Development Corporation is a drug free work place as required by the “Drug-Free Workplace Act of 1988”
Compensation:  $75,000.00 - $85,000.00 per year, DOE; medical, dental, vision & retirement plan
To Apply:  Please email resume and cover letter to hr@missionhousing.org.

About the Company

Mission Housing Development Corporation is a private non-profit housing developer founded in 1971. Mission Housing develops high-quality, well-managed, affordable, sustainable communities that promote the self-sufficiency of low and moderate income families, seniors, and persons with diverse needs and offers technical assistance to service providers to help them develop affordable housing that meets the needs of special populations with a comprehensive vision of community. We own approximately 44 affordable housing buildings serving over 3,300 residents with diverse ethnic and cultural backgrounds in San Francisco’s Mission District.

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