Services provided by the Mission Housing Development Corporation Resident Services team are born through community input and tailored to address the needs of each housing development and each individual. The Residents Services team at Mission Housing works hard providing the resources and services that our 3,000-plus tenants need to maintain their housing stability. This is what truly sets Mission Housing Development Corporation from any other affordable housing developer.
Academic Enrichment & Youth Programming
Mission YMCA: Cooking classes/nutrition, Woodshop and Art, Summar Power Scholars Academy, Martial Arts-Capoeira, Bricks 4 Kids, Zumba Bi-monthly Art Nights, Music Program
Provide referrals for social security, health plans,
insurance, and other beneficial services for the residents.
JSCO and SFHA Personal Declaration Packet, HEAP, CARE, Lifeline, health surveys, etc.
Connect residents to free counseling and mental health resources, work with residents’ social workers, bring presentations from organizations that offer services like Casa de las Madres
Community Access Ticket Services (CATs)
Academy of Sciences, Alcatraz, Baseball Games, Monterey Bay Aquarium, Disney on Ice, etc.
Community Building Activities
Game night, Bingo, Community BBQs, Sunday Streets/Block Party, National Night Out, Community meals, Family Portraits, Family Giving Tree and SF Police Department Toy Drive, Backpack Giveaway Event, Social Gatherings
Housing and contacts information, Mediation/Conflict Resolution, Employment, Civil Education, Housing Cleaning Services, Rental Assistance
Disaster Preparedness, Fire Safety and Emergency Preparedness Fair and Seismic Safety Program Series, CPR Training
Employment /Job Readiness Support
Job Fairs, resume and cover letter help, Summer Jobs for Youth, Job posting opportunities
Health & Wellness
Preventative & Primary Health Care: Health workshops (diabetes classes, stopping the spread of germs, oral health education), health fairs (Flu Shots, Hearing and vision screening, Health Risk Assessments, Health Education, BMI and Blood Pressure determination, Blood Glucose assessments and referral and support based on their needs) hygiene, domestic violence prevention, stress management, time management, yoga and meditation, nutrition, healthy eating, food preparation classes, physical activity for adults (Tia Chi , Yoga, Zumba, Walking club)
Housing Stabilization and Referral Services
Unit Inspections, Workshop on Assistance Demonstration, Legal Assistance (RAD) Program, Review SFHA Personal Declaration Packets, Eviction Prevention Coaching, Housekeeping and cleanliness education, conflict resolution between residents, Family Reconciliation, implement Retention Plans, Lease Education (including review of house rules)
Leadership Programming & Community Education
Volunteer opportunities, Monthly leadership trainings, one-on-one meetings with residents for leadership development Know your Rights Community Training Voter Education & Registration (including Know Your Ballot)
Linkages with Financial Assistance
Helping residents apply for emergency rental assistance from a variety of sources. Discounted or subsidized utilities including phone or electricity service. (HEAP or CARE applications), Energy conservation, Financial Stability Seminars, FAFSA, Tax Preparation workshops and referrals
Monthly Community Meetings
Bring presenters/resource providers, discuss community issues, and follow up to address resident concerns
Nutrition & Food Access
Food banks, EatSF Vouchers Program and monthly food box, Food Pantry Volunteer Appreciation Event, Turkey Giveaway Event, CalFresh enrollment event
Technology Literacy and Technical Support
IT support, Programing/Coding, Open computer lab
Open computer lab, tabling & registration events for Internet Essentials
Ensure interpretation services are present at every community meeting. Staff provides interpretation help when residents need help reading mail or communicating with another member of the community. However, translation services are not used for matters regarding issues that are legal, medical, political, or others of the sort.
Provide residents with information about Muni and Bart tickets, clipper cards, fast track, ticket discounts, and cab vouchers.